A309597 Genuine Washing Machine Shock Absorber Kit, 2 Dampers for Ariston and Indesit Washers, Whirlpool Group Part

Ariston and Indesit washing machines that thump through the spin cycle often need new shock absorbers, and A309597 is a genuine kit with two of them. It's a Whirlpool group part with a different number from kit A303589, so order the one that matches your parts list. No model list is on file for A309597. Check the number printed on your old dampers, or on your repairer's quote, before you order.

How worn dampers show up in a washing machine

Shock absorbers, also called dampers, slow the tub's movement so it settles quickly instead of bouncing on its springs. Each one is a telescopic tube that resists being pushed in or pulled out. When that resistance fades, the tub swings freely as the load shifts. Owners usually notice a heavy knocking against the cabinet, a machine that rocks or travels during spin, or washing left wetter than usual because spin keeps aborting. Press down on the drum with the machine off. It should feel firm and rise back slowly.

Part details

• Genuine Ariston and Indesit group kit A309597
• Supplied as a pack of 2 shock absorbers
• Different part number from kit A303589
• Model fit not on file, order by the number on your old dampers

Changing the dampers

Disconnect the power and shut off the water taps, then pull the washer out so you can reach the panels. Tilt the machine back carefully if access is from below, with a helper if possible. Take note of which way each damper faces and how it's pinned to the tub and base. Swap them over one at a time, then run a short spin to make sure the knocking has gone.

Questions about this part

Where can I find my washing machine's model number?

Ariston and Indesit washers usually carry a rating label inside the door opening or on the back of the door. It shows the model and a product or service number. Send those through our parts enquiry form and we can check whether A309597 is listed for your machine.